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Technical Support Executive

  Experience : 0 - 2 Year(s)
  Location : Udaipur
  Openings : 1
  Posted 125 days ago

Permanent

Full Time Job

Job Description

Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.

Salary
:
Rs. 1.25 Lac - 2.75 Lac
Industry
:
Manufacturing,
Functional Area
:
Call Centre / BPO / Customer Service / ITES / KPO / Operations,
Role
:
Customer Service Executive (Voice),
Key Skills

Testing

Managing

hardware

Technical Support

software

documentation

Desired Candidate Profile
Experience
:
Required candidates with 0 to 2 Year(s) of experience. Freshers eligible
Education
:
Diploma - Any of Degree, - Any of Specialization,
UG Graduation - Any of Degree, - Any of Specialization,
Candidate Profile
:

Prior experience in tech support, desktop support, or a similar role.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.

Contact Recruiter

Name
:
Nay** Awc***
Designation
:
H*****
Email
:
na**********.com
Mobile
:
80***80***

Contact Recruiter

Name
Nay** Awc***
Designation
H*****
Email
na**********.com
Mobile
80***80***

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