Find Jobs

Customer Care Executive

  Experience : 0 - 4 Year(s)
  Location : Udaipur
  Openings : 50
  Posted 10 days ago

Permanent

Full Time Job

Job Description

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Salary
:
Rs. 1.25 Lac - 2.00 Lac
Industry
:
IT-Software / Software Services,
Functional Area
:
IT/Software/Hardware / Networking/ Graphics/Apps,
Role
:
Customer Support Engineer/Technician,
Key Skills

communication

account

follow up

process

Desired Candidate Profile
Experience
:
Required candidates with 0 to 4 Year(s) of experience. Freshers eligible
Education
:
12th - Any of Degree, - Any of Specialization,
UG Graduation - Any of Degree, - Any of Specialization,
Candidate Profile
:

Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree

Contact Recruiter

Name
:
Sum** Kita***
Designation
:
H*****
Email
:
su**********..in
Mobile
:
73***73***

Contact Recruiter

Name
Sum** Kita***
Designation
H*****
Email
su**********..in
Mobile
73***73***

 Share this job in your social networks.

Promote this job on your social network or email to your friend.